H.E Plant is South Australian Plant Supplier specialising in dust suppression and tipper trucks for the civil construction industry. With over 30 years’ experience, H.E plant’s customer-focussed approach is driving its recent growth.
H.E Plant was an early adopter of the Invoice & Claims module, starting in early 2023. After a year of using Invoices on Docketbook, we spent some time chatting to Heidi, who keeps the administrative wheels rolling.
"Not only is Docketbook super user-friendly but it makes managing our jobs, staff, and equipment on site easy, reliable, and efficient,” said Heidi, “Then when it comes time to invoice, it's a simple and accurate final process that results in us being paid by our customers promptly."
I'd have to say the Docketbook process has given us a
75% saving on our time.
H.E Plant takes advantage of the full suite of Docketbook features – receiving orders and confirming rates with their customers, allocating jobs to their team, ensuring dockets are accurate and signed, then creating invoices at month end.
"Docketbook has removed human errors from our docket and invoicing process, making it streamlined, efficient, and accurate. It is now as simple as selecting the job and timeframe I want to invoice and within a couple of clicks everything I need to produce an accurate and informative invoice is pulled together and ready for forwarding to the customer."
Since implementing Docketbook, HE Plant has more than doubled in size, growing from humble beginnings to more than a dozen pieces of plant.
"I honestly don't know where we would be without Docketbook now! Actually, that's not true. I'd be wasting unthinkable amounts of time trying to capture, record, locate, compile and produce what Docketbook does in a matter of clicks."
Get in touch to learn how Docketbook can improve your business.